How does your EU shipping work?
We keep things simple—and transparent. Packages fall into two size classes:
You’ll need a VAT ID to use this service.
Not there yet? Try our retail option!

LetterBox
Fits under 13 × 9 × 1.1 inches

BoxBox
Anything larger
(but under 4 lbs)
Our pricing formula is easy to remember
Price per Package = Base Fee + Weight Charge + Touch Fees
Base Fee
+ Weight Charge
+ Touch Fees
Price per Package
EU Shipping, Done Right (and for Less)
Base Fee & Weight Charge: These depend on whether you’re using LetterBox or BoxBox sizes. You can mix both types within the same campaign, with each priced according to its own size.
Touch Fees: The first 2 items in each package are free. After that, each item adds $0.35—products, notes, stickers, and freebies included. Touch fee is also charged for additional handeling (such as applying stickers, stuffing notes into envelopes, … )
Minimum Quantity: A minimum of 35 packages is required per shipment to qualify for bulk rates.
All pricing is calculated from Vienna to EU-based backers—so your product
needs to arrive in Vienna first.
If you’re shipping from China, sending directly to Vienna is easy and efficient. We also offer a dedicated solution through our Missouri-based LLC, which simplifies shipping to Europe (additional charges apply). We also offer other services and guidance related to fullfillment.
And how much does it cost?
Estimate Your Shipping
Fill out the form to see your rates.
What These Rates Include — and What They Don’t
These estimates are for packages sent from Vienna to EU backers.
Check out this page for full details and FAQs.